Asylum Seeker & Refugee Service
The Asylum Seeker and Refugee Health Team are responsible for introducing asylum seekers and refugees recently arrived into Stoke on Trent to NHS services.
The team provides practical help and advice to meet the health needs of asylum applicants and refugees who have been granted permission to say in the UK and choose to remain in Stoke on Trent. They also help failed asylum seekers, many of whom are homeless and destitute with no recourse to public funds.
Working in partnership with Registrations at Heron House, people are assigned a GP and are then invited for Tuberculosis (TB) and Mental Health screening. Patients who require further treatment are then referred to appropriate services in either primary or secondary care.
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The team administrator has developed the database to provide information on the asylum seeker population.The service also operates many Health Promotion activities in relation to emotional needs, sexual health and physical health working in partnership with the Sexual Health Team.
The team also act as a resource for professionals requiring information about issues relating to asylum seekers and refugees. They provide educational sessions to nursing and medical students at Keele University on a regular basis, as well as other health services.
The team offer an open access service as well as appointments to assist asylum seekers to:
- Access a GP, Dentist and sexual health services
- Complete HC2 applications and renewals
- Help improve access to all health and social care
- Identify health needs
- Sign posting to other agencies
- Translated information about the NHS
- Integrate into local communities
Clients can drop in at any time to see a member of the team. They also hold weekly outreach clinics at various locations around the city.
The team are located at:
Shelton Primary Care Centre
Norfolk Street, Shelton
Stoke on Trent
ST1 4PB
Telephone number:- 01782 222850
